Forms and supporting documents laid out on a desk

Document verification

A documentary check of your request and supporting documents, before inspection begins.

What it involves

The request for certification / inspection form should carry accurate information from the pro-forma invoice and the location of the supplier or factory. Test reports, quality documents and a copy of the invoice are attached.

We check that the file is complete, consistent and within its validity before inspection or testing is scheduled.

Why it matters

Incomplete or inconsistent paperwork is the most common cause of delay. Matching the request to the invoice also helps prevent misdeclaration of product type and quantity.

Who may need it

How the documentary check works

Request submitted

The completed request form arrives with its attachments.

Documentary check

The request, invoice, test reports and quality documents are reviewed.

Gaps resolved

Missing or out-of-date documents are flagged so they can be supplied.

Inspection scheduled

Once the file is complete, inspection and/or testing is scheduled.

Documents checklist

Outcome

A complete, consistent file, so inspection and testing can be scheduled without back-and-forth.

About ISO 9001:2015

ISO 9001 specifies requirements for a quality management system. A certificate shows that a supplier’s processes for making and controlling products have been assessed, which is why it is listed among the quality documents that support a request.

General industry context. It describes the standard or term, not a CERTECH accreditation.

Questions

The form that starts the process. It records details from the pro-forma invoice and the location of the supplier or factory, and is sent with the supporting documents.

Quality documents such as ISO 9001:2015 support a request. What is needed depends on the product, so ask us what applies to yours.

Yes. Starting the documentary check early gives time to fix gaps before inspection.

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