PVoC Process
What does an Importer have to do to get a COC
Before placing an order or purchasing goods from abroad, importers should contact a PVoC service provider to obtain the address and contact details of the office nearest to the supplier or point of purchase.
Importers can also contact the local CERTECH office or visit the CERTECH GLOBAL website to find contact details for PVoC service providers.
- Place an order for goods from your preferred supplier (A pro-forma invoice is issued).
- Contact the related local office
- Fill in a request for certification/ inspection form with accurate information from the Pro-forma Invoice as well as location of the supplier of goods or factory.
- Attach test reports, quality documents and invoice
PVoC Process
Request for Inspection by exporter/Importer to PVOC service provider
Attachments to the request
- The attachments to the request include test reports that are not older than one (1) year for food products and two (2) years for non-food products from the date of issue. In case there are no test reports, PVoC service provider shall draw samples for testing.
- Testing of samples shall be performed by an accredited or recognized laboratory based on ISO/IEC 17025 standard.
- Quality documents such as ISO 9001:2015
- A copy of the Invoice
Documentary check by PVOC service provider
Inspection and testing
Review of the inspection report and test results
Issuance of a COC/NCR
PVoC Flow Chart
- Exporter or consolidator Document sent to the Appointed service Provider
- Service provider receives RFC & schedules Inspection &/or testing
- Product Inspection /sampling performed
- Recognized laboratory performs testing
PASS
Issue CoC
FAIL
Is Corrective action possible ?
NO
Issue NCR
YES
Corrective action acceptable ?
YES
Issue CoC
NO
Issue NCR
Legend CoC Certificate of Conformity · NCR – Non-Conformity Report
