Truck parked in front of stacked shipping containers

PVoC Process

What does an Importer have to do to get a COC

Before placing an order or purchasing goods from abroad, importers should contact a PVoC service provider to obtain the address and contact details of the office nearest to the supplier or point of purchase.

Importers can also contact the local CERTECH office or visit the CERTECH GLOBAL website to find contact details for PVoC service providers.

PVoC Process

Request for Inspection by exporter/Importer to PVOC service provider

Attachments to the request

  • The attachments to the request include test reports that are not older than one (1) year for food products and two (2) years for non-food products from the date of issue. In case there are no test reports, PVoC service provider shall draw samples for testing.
  • Testing of samples shall be performed by an accredited or recognized laboratory based on ISO/IEC 17025 standard.
  • Quality documents such as ISO 9001:2015
  • A copy of the Invoice

Documentary check by PVOC service provider

Inspection and testing

Review of the inspection report and test results

Issuance of a COC/NCR

PVoC Flow Chart

PVoC Flow ChartExporter or consolidator document sent to the appointed service provider; service provider receives RFC and schedules inspection and/or testing; product inspection/sampling performed; recognized laboratory performs testing. PASS: issue CoC. FAIL: is corrective action possible? NO: issue NCR. YES: corrective action acceptable? YES: issue CoC. NO: issue NCR.Exporter or consolidatorDocument sent to theAppointed service ProviderService providerreceives RFC &schedules Inspection&/or testingProduct Inspection/sampling performedRecognized laboratoryperforms testingIs Correctiveaction possible ?FAILIssue CoCPASSCorrective actionacceptable ?YESYESIssue NCRNONOLegendCoC Certificate of ConformityNCR– Non-Conformity Report
  1. Exporter or consolidator Document sent to the Appointed service Provider
  2. Service provider receives RFC & schedules Inspection &/or testing
  3. Product Inspection /sampling performed
  4. Recognized laboratory performs testing
PASS
Issue CoC
FAIL
Is Corrective action possible ?
NO
Issue NCR
YES
Corrective action acceptable ?
YES
Issue CoC
NO
Issue NCR

Legend CoC Certificate of Conformity · NCR – Non-Conformity Report

Stacked shipping containers beneath a port crane

Planning a shipment of regulated goods?